Responsible Gaming

Gaming Should Be Entertainment, Not Income

We believe that casino gaming should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, solve financial problems, or generate income. Casino games are games of chance – the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.

At trefachfarmholidays.co.uk, we are committed to promoting responsible gaming practices and supporting the wellbeing of our players.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in casino gaming. We take age verification seriously and require all players to confirm their age before registering an account or placing any bets.

If you are under the legal gambling age, please do not attempt to register or gamble. If you are aware of a minor gambling online, please report this to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Spending more time or money on gambling than intended
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Chasing losses – gambling more to try to win back money you've lost
• Hiding gambling activity or lying to friends and family about how much you gamble
• Neglecting work, school, family, or hobbies due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Experiencing anxiety, irritability, or mood changes when unable to gamble
• Borrowing money to gamble or gambling with money needed for essentials
• Continuing to gamble despite negative financial or personal consequences
• Failed attempts to reduce or stop gambling

Self-Help Tools and Controls

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Set a limit on the amount you are willing to lose during a session or period.
• Session Time Limits: Set reminders to take breaks and limit how long you gamble in one session.
• Reality Checks: Receive pop-up notifications during play to remind you of the time elapsed and money wagered.
• Self-Exclusion: If you feel you cannot control your gambling, you can self-exclude from our site for a chosen period. During this time, your account will be suspended and you will not be able to access our services.

If you wish to use any of these tools, please contact our customer support team or access your account settings.

Support Organizations and Resources

If you are struggling with gambling or think you may have a problem, help is available. The following organizations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gamblers and their families. www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop – The National Self-Exclusion Scheme. Register with GamStop to self-exclude from all UK-licensed online gambling operators. www.gamstop.co.uk
• Gamblers Anonymous – A support group for people affected by gambling problems. www.gamblersanonymous.org.uk

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | National Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support on problem gambling

If You Need Help, Please Reach Out

If you are experiencing problems with gambling or feel that your gambling is becoming out of control, we urge you to seek help immediately. There is no shame in asking for support – help is available and recovery is possible.

Contact GamCare today: 0808 8020 133 (free and confidential) or visit www.gamcare.org.uk

Your wellbeing is important to us. We are committed to supporting responsible gaming and will assist you in accessing the tools and resources you need.